Home Privacy Policy and Terms of Use
Effective Date: June 2026
This Privacy Policy and Terms of Use govern access to and use of the FLO₂ website, digital platforms, enquiry forms, audit booking forms, online resources, service communications and related digital interactions. For the purpose of this document, “FLO₂”, “we”, “us” or “our” refers to Earthonomics, which owns, operates, manages or represents the FLO₂ brand, website, products, services and related business activities. The terms “you” and “your” refer to any visitor, user, customer, prospective customer, vendor, consultant, contractor, representative or any other person accessing this website or interacting with FLO₂.
By accessing this website, submitting your information, booking an audit, requesting a proposal, downloading resources, communicating with us or using any part of this website, you agree to be bound by this Privacy Policy and Terms of Use. If you do not agree with any part of this document, you should discontinue use of this website and refrain from submitting any information through it.
FLO₂ respects the privacy of individuals who interact with us and is committed to handling Personal Data in a lawful, fair, transparent and responsible manner. This Privacy Policy explains how we collect, use, store, disclose, retain and protect Personal Data in connection with our website, enquiries, audit bookings, commercial discussions, project coordination, installation, support, monitoring and related business activities.
For the purpose of this Privacy Policy, “Personal Data” means any data about an individual who is identifiable by or in relation to such data. We may collect Personal Data when you voluntarily submit information through our website, contact forms, audit booking forms, email, phone, WhatsApp, proposal discussions, technical meetings, resource downloads, support requests or any other communication channel. Such Personal Data may include your name, email address, phone number, company or organization name, designation, project location, building type, sector, enquiry details, audit requirements, billing or invoicing details, communication records, support request details, website usage information, device and browser information, cookies, analytics information and any other information that you voluntarily provide to us.
We may also receive Personal Data from authorized representatives of your organization, facility teams, consultants, contractors, vendors, partners, installation teams or other persons involved in a project, enquiry, audit, assessment, installation or service request. Where information is provided by an organization or representative on behalf of another individual, we assume that such person is authorized to share the relevant information for legitimate business, project or service-related purposes.
We collect and process Personal Data for purposes connected with our business operations, including responding to enquiries, scheduling audits or consultations, understanding project requirements, preparing proposals and quotations, coordinating meetings, delivering products and services, carrying out audits or assessments, supporting installation and commissioning, providing technical or commercial support, maintaining project and service records, managing warranty or support obligations, handling invoicing and payment communication, improving our website and user experience, sending relevant business communication, maintaining legal and contractual records, complying with applicable laws and protecting our rights, systems and business interests.
Where required under applicable law, we process Personal Data on the basis of consent. By submitting your Personal Data through our website, enquiry forms, audit booking forms or other communication channels, you consent to the collection and processing of such Personal Data for the purposes described in this Privacy Policy. You may withdraw your consent by contacting us at legal@flo2.live. Withdrawal of consent will not affect any processing carried out prior to such withdrawal. Please note that withdrawal of consent may affect our ability to respond to your enquiry, process your request, provide services, maintain support records, execute project obligations or comply with contractual or legal requirements.
In certain circumstances, we may process Personal Data where such processing is necessary for legitimate business purposes, contractual performance, legal compliance, safety, security, fraud prevention, administrative purposes, dispute management or protection of our rights and interests. We do not process Personal Data for purposes that are incompatible with the purpose for which it was collected, unless permitted by applicable law or with appropriate consent.
Our website may use cookies, analytics tools, pixels and similar technologies to understand website usage, improve performance, remember preferences, evaluate content effectiveness, enhance user experience and maintain website security. You may disable or manage cookies through your browser settings. However, disabling cookies may affect certain functionalities or the overall performance of the website.
We do not sell Personal Data. We may disclose or share Personal Data with our employees, representatives, consultants, authorized implementation partners, service partners, installation teams, audit teams, technical support teams, vendors, logistics providers, hosting providers, IT service providers, email service providers, analytics providers, accounting providers, legal advisers, auditors, consultants, regulatory authorities, government bodies or law enforcement agencies where such disclosure is necessary for enquiry response, project execution, service delivery, website operation, legal compliance, support, dispute management or protection of our legitimate interests.
In connection with audits, assessments, monitoring, installation, commissioning or support, we may collect project-related or site-related information such as building type, location, indoor air quality parameters, environmental data, HVAC-related observations, occupancy-related inputs, photographs, reports, equipment details, dashboard information and technical observations. Where such information includes Personal Data, it will be processed in accordance with this Privacy Policy. Where project data is anonymized, aggregated or not capable of identifying an individual, we may use it for technical analysis, internal reporting, product improvement, benchmarking, research, case-study development or business communication, subject to applicable confidentiality obligations and client approvals where required.
We implement reasonable technical, organizational and administrative safeguards to protect Personal Data against unauthorized access, misuse, loss, disclosure, alteration or destruction. These safeguards may include access controls, restricted internal access, secure storage, confidentiality obligations, vendor controls, password protection, system monitoring and other reasonable security practices. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including business communication, project execution, warranty, support, accounting, audit, regulatory, legal, contractual and legitimate business purposes. Retention periods may vary depending on the nature of the relationship, project, service, legal obligation and business requirement. When Personal Data is no longer required, we may delete, anonymize, archive or securely restrict access to such information in accordance with applicable law and internal practices.
Subject to applicable law, you may have the right to request access to your Personal Data, seek correction or updating of inaccurate or incomplete Personal Data, request erasure of Personal Data where applicable, withdraw consent for future processing, raise a grievance regarding processing of Personal Data and nominate another individual to exercise your rights where such nomination is recognized under applicable law. To exercise these rights, you may contact us at legal@flo2.live. We may require reasonable verification of your identity before processing any request, and such rights may be subject to legal, contractual, regulatory, technical and legitimate business limitations.
Our website and services are intended for business, professional and organizational use. We do not knowingly collect Personal Data from children. If we become aware that Personal Data of a child has been collected without appropriate authorization, we will take reasonable steps to delete, restrict or otherwise handle such information in accordance with applicable law.
Your Personal Data may be stored, processed or accessed using systems, service providers or technology platforms located in India or outside India, subject to applicable law and reasonable safeguards. Where cross-border processing is undertaken, we will take reasonable steps to ensure that Personal Data continues to receive appropriate protection.
Our website may contain links to third-party websites, tools, platforms or resources. Such third-party websites and services are not controlled by FLO₂, and we are not responsible for their privacy practices, security standards, content, terms or policies. You are advised to review the privacy policies and terms of such third parties before sharing any information with them.
We may use your contact details to send relevant business communication, resources, updates, event information, service information or content relating to indoor air quality, environmental monitoring, built environment performance and FLO₂ solutions. You may opt out of non-essential marketing communication by writing to legal@flo2.live. However, we may continue to send transactional, project-related, legal, service, warranty, support or administrative communication where necessary.
In the event of a Personal Data breach, we will take reasonable steps to assess, contain, investigate and address such breach. Where required under applicable law, we will notify the relevant authorities and affected individuals in the manner and within the timelines prescribed by law.
For any privacy-related questions, concerns, grievances, consent withdrawal requests, correction requests, erasure requests or other requests relating to the processing of Personal Data, you may contact FLO₂ through legal@flo2.live. For escalation or business-critical privacy concerns, you may also write to ceo@flo2.live. We will make reasonable efforts to review and respond to privacy-related requests and grievances within the timelines required under applicable law, subject to verification, contractual obligations, legal requirements and legitimate business limitations.
The information made available on this website is provided for general awareness, product understanding, service description, technical orientation and business communication. While FLO₂ endeavours to ensure that the information on this website is accurate, current and useful, such information should not be treated as a final technical specification, binding offer, legal commitment, professional advice, engineering recommendation or project proposal unless separately confirmed in writing by FLO₂ through a formal quotation, proposal, agreement, purchase order, work order, statement of work or other written instrument.
FLO₂ provides air quality monitoring, fresh air automation, indoor air quality assessments, environmental sensing, ventilation-related advisory, site audits, installation support, monitoring solutions and related built environment and external environment services. The actual scope, deliverables, timelines, pricing, warranty, support, responsibilities and commercial terms for any project shall be governed only by the relevant proposal, quotation, purchase order, work order, agreement, statement of work, invoice or other project-specific document accepted by FLO₂.
The content on this website is not a substitute for a site-specific technical assessment. Indoor air quality, ventilation performance, HVAC operation, environmental conditions, occupancy patterns, energy savings, filtration performance and other outcomes vary across buildings, locations, climates, system conditions, maintenance practices and operating schedules. Any recommendation, solution or intervention should be based on actual site data, applicable standards, professional review and project-specific requirements.
All content on this website, including text, graphics, images, layouts, icons, design elements, product descriptions, service descriptions, case study formats, blog content, downloadable materials, logos, marks, visual identity and other materials, is owned by FLO₂, Earthonomics or used with permission from the respective owners. You may not copy, reproduce, modify, publish, distribute, transmit, display, commercially exploit or create derivative works from any website content without prior written permission from FLO₂, except to the limited extent permitted for personal, internal or non-commercial reference.
Case studies, savings, performance results, project summaries, monitoring outcomes and impact statements published on this website are based on specific site conditions, project assumptions, usage patterns, operating schedules, baseline methodology, monitoring periods and implementation scope. Such results are illustrative of the relevant project and should not be interpreted as a guarantee, warranty or representation that similar results will be achieved in any other project. Actual outcomes may vary depending on site-specific conditions, occupancy, HVAC system configuration, climate, maintenance quality, user behaviour, operational settings and other factors beyond the control of FLO₂.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of FLO₂, Earthonomics or any third party, restrict or inhibit access by others, interfere with website functionality, compromise website security, attempt unauthorized access, transmit harmful code, misuse enquiry forms, scrape data, copy content for commercial use or use this website for fraudulent, misleading or unlawful activity. FLO₂ reserves the right to restrict, suspend or block access to the website where misuse, unauthorized activity or violation of these terms is suspected.
This website may contain links to third-party websites, platforms, resources, tools or references. Such links are provided for convenience or informational purposes only. FLO₂ does not control, endorse or assume responsibility for the content, accuracy, security, policies, availability or practices of any third-party website or service. Your access to any third-party website is at your own risk and subject to the terms and policies of such third party.
To the maximum extent permitted by law, FLO₂ and Earthonomics shall not be liable for any direct, indirect, incidental, consequential, special, punitive or exemplary loss or damage arising out of or in connection with your use of this website, inability to access this website, reliance on website content, errors or omissions in website content, third-party links, interruption of website services, data loss, unauthorized access or any other matter relating to the website. Project-specific liabilities, if any, shall be governed only by the applicable contract, proposal, quotation, purchase order, work order, agreement or invoice.
FLO₂ does not warrant that this website will be uninterrupted, error-free, virus-free, secure or always available. We may update, modify, suspend, restrict or discontinue any part of the website, including content, features, pages, resources or functionality, at any time without prior notice. We may also update this Privacy Policy and Terms of Use from time to time to reflect changes in law, technology, business practices, services, website features or internal processes.
Any continued use of the website after changes are posted will constitute acceptance of the revised Privacy Policy and Terms of Use. You are encouraged to review this page periodically to remain informed of the terms governing your use of the website and the manner in which your Personal Data is handled.
This Privacy Policy and Terms of Use shall be governed by and interpreted in accordance with the laws of India. Subject to any mandatory legal requirements or project-specific dispute resolution provisions, any disputes arising out of or in connection with this website, this Privacy Policy, these Terms of Use or your use of this website shall be subject to the jurisdiction of the competent courts at Chennai, India.
For any questions relating to this Privacy Policy and Terms of Use, website usage, legal concerns, data protection matters or other related communications, please contact FLO₂ at legal@flo2.live. For escalation, you may write to ceo@flo2.live.